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Maybe you can’t find what you’re looking for. Maybe you came straight here looking for a direct answer. Take a look at the most common questions we get. Still can’t find the answer?
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1. Are the seats assigned?
Yes. Our reservation system will automatically assign you a seat.
2. Can I pick my seats?
Yes! For an additional fee you will be able to choose your seats.
3. Is the train wheelchair accessible?
Yes. If you require a wheelchair on the train, please call the Ticket Office at (719) 685-5401 and let the ticket agents know.
4. Are there restrooms on board the train?
There are no restrooms on board the train. The only restrooms on the mountain are located at the Depot and at the Pikes Peak Visitor Center at the top.
5. How far in advance should I reserve my trip?
While there’s no hard and fast rule, Cog railway journeys do sell out well in advance, so we always encourage people to book as far in advance as possible.
6. Is there a cancellation policy?
Yes. There is a $5.00 cancellation fee per ticket if cancelling at least 24 hours in advance. Under 24 hours and you forfeit your entire fee. For more information on this, please check our Policies.
7. Do I have to prepay when making my reservation?
Yes, we require a full prepayment of your reservation in order to hold it. Please have a valid credit or debit card nearby when making reservations.
8. Is there any free parking around the Depot?
No, all of the parking in and around the Depot is $10.00 per vehicle. There is no RV, trailer or bus parking available. The City of Manitou does run a shuttle from an off-site lot in mid-summer.
9. Are bikes allowed on board the train?
No, there is not enough room to store a bike on the train. However, you can book with Broadmoor Outfitters to ride the train up and bike down the Pikes Peak Highway.
10. Are pets allowed on board the train?
No, we cannot allow pets on board the train.
11. Can I bring a stroller with me?
Unfortunately, there is not enough space to fit a stroller on the train.
12. Where are you located?
We’re located in the Pikes Peak Region in Manitou Springs, just six miles west of Colorado Springs. View our Maps page for directions.
13. How long does it take to reach the Summit?
The ride takes 3 hours and 10 minutes, with 40 minutes on the Summit.
14. Will I feel the effects of altitude?
Manitou Springs sits at an altitude of 6,320 feet, with our journey to the top of Pikes Peak taking us up to a towering 14,115 feet. If you’re not acclimated, you can feel the effects of high altitude in the form of dizziness, nausea, and headaches. The best way to avoid these effects is to stay hydrated, so be sure to drink lots of water!
15. When will the Cog start running again?
We’ll start climbing to the top of Pikes Peak again on May 1, 2021.
16. When will you be able to buy tickets?
You’ll be able to buy tickets for your Cog railway adventure in early 2021. Be sure to sign up for updates so you can book yours as soon as you can.
17. How many times a day does the train run?
The schedule varies according to the season; please check our schedule page.