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Maybe you can’t find what you’re looking for. Maybe you came straight here looking for a direct answer. Take a look at the most common questions we get. Still can’t find the answer?
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1. Are the seats assigned?
Yes, when you purchase Standard Admission Tickets our reservation system will automatically assign you a seat.
2. Can I CHOOSE my seats?
Yes! When you purchase Reserved Admission Tickets you will be able to choose your seats.
3. Is the train wheelchair accessible?
Yes. If you require a wheelchair on the train, please call the Ticket Office at (719) 685-5401 and let the ticket agents know.
4. Are there restrooms on board the train?
There are no restrooms on board the train. The only restrooms on the mountain are located at the Depot and at the Pikes Peak Visitor Center at the top.
5. How far in advance should I reserve my trip?
While there’s no hard and fast rule, Cog railway journeys do sell out well in advance, so we always encourage people to book as far in advance as possible.
6. Is there a cancellation policy?
Tickets are non-refundable, however we do allow you to change your reservation based on availability for a $10 fee. Please call the Depot with any change requests.
7. Do I have to prepay when making my reservation?
Yes, we require a full prepayment of your reservation in order to hold it. Please have a valid credit or debit card nearby when making reservations.
8. Is there any free parking around the Depot?
No, all of the parking near the Depot is paid parking. The Railway charges $15 for our parking lot and on street parking. The Iron Springs Chateau and Barr Trail Lot cannot be utilized by Cog customers for parking. Tour buses will drop off next to the depot and park off site. The City of Manitou Springs offers a free shuttle between its Hiawatha Gardens parking facility and the Cog Railway.
9. Are bikes allowed on board the train?
No, there is not enough room to store a bike on the train. However, you can book with Broadmoor Outfitters to ride the train up and bike down the Pikes Peak Highway.
10. Are pets allowed on board the train?
No, we cannot allow pets on board the train. Please refer to our Service Animal Policy for service animal questions.
11. Can I bring a stroller with me?
Unfortunately, there is not enough space to fit a stroller on the train.
12. Where are you located?
13. How long does it take to reach the Summit?
It takes 1 hour and 10 minutes to reach the summit, with 40 minutes on top and then 1 hour and 10 minutes back to the Depot. The round trip is approximately 3 hours.
14. Will I feel the effects of altitude?
Manitou Springs sits at an altitude of 6,320 feet, with our journey to the top of Pikes Peak taking us up to a towering 14,115 feet. If you’re not acclimated, you may feel the effects of high altitude. The best way to avoid these effects is to stay hydrated, so be sure to drink lots of water!
15. When will the Cog start running again?
We’ll start climbing to the top of Pikes Peak again in May 2021.
16. When will I be able to buy tickets?
You’ll be able to buy tickets for your Cog railway adventure in early 2021. Be sure to sign up for updates so you can book yours as soon as you can.
17. How many times a day does the train run?
The schedule varies according to the season; please check our Buy Tickets page.